Before the recent developments, Air India maintained a steady schedule of flights to Israel, serving a significant number of passengers traveling between India and the region. However, the ongoing war in West Asia has led to a suspension of these flights until May 31, 2026, leaving many travelers in a state of uncertainty.
As of April 6, 2026, Air India and Air India Express operated a total of 30 flights to and from the West Asia region. Notably, 10 of these flights were non-scheduled services specifically to and from the United Arab Emirates. This shift marks a decisive moment for the airline as it adapts to the evolving situation.
The immediate effects of this operational change are significant for passengers. Those who had booked flights to Israel are now faced with the option to rebook for a later date without additional charges or to request a full refund. Air India is actively reaching out to affected passengers using their registered mobile numbers to provide updates and rebooking options.
Scheduled operations remain suspended at major UAE airports, including Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah, which complicates travel plans for many. However, Air India continues to operate long-haul flights to destinations in North America, Europe, and Australia as scheduled.
Experts note that the introduction of non-scheduled flights to the UAE is a strategic move to maintain connectivity in the region while addressing the needs of travelers impacted by the suspension of services to Israel. “These flights are being operated with the requisite permissions from the relevant Indian and local regulatory authorities in the UAE,” an airline spokesperson stated.
Furthermore, Air India Express passengers can rebook on alternative services operating from any UAE station to destinations in India without incurring additional charges. This flexibility is crucial for the thousands of Indians in Israel facing challenges due to the suspended flights, estimated to be around 40,000.
In response to the situation, the Indian Embassy in Tel Aviv has launched a large-scale registration drive for Indians in Israel, further emphasizing the urgency of the matter. Air India has also established a 24×7 emergency helpline for Indians in Israel to assist those in need.
As the situation continues to evolve, Air India’s proactive measures reflect its commitment to passenger welfare and operational adaptability. While the current circumstances are challenging, the airline’s response demonstrates a thoughtful approach to maintaining service and support for its customers.
Details remain unconfirmed regarding the long-term implications of these operational changes, but for now, Air India is navigating a complex landscape with a focus on safety and service continuity.
